For example, let’s say your boss asks you about a specific client and asks you for an update on their disposition. Keeping someone “in the loop.” CCing is useful for keeping someone “in the loop” about a project.These are some of the most common and appropriate ways to use the CC field for an email: Appropriate Times to CC Someone in an Email Let’s take a look at some appropriate and inappropriate ways to use this. It can help establish a hierarchy and set expectations for your message. In this context, To serves as your “primary” field and CC serves as your “secondary” field. ![]() Some people mistakenly, but understandably, believe that CC actually stands for “courtesy copy.” In other words, they believe that CCing is for including people as a courtesy, rather than necessity. So why would you ever use CC instead of To? You can also add multiple people to the To field. The average professional spends 50% of their workday on email.ĬC’d people get the email just like people in the To field, and have all the same power and visibility.Following up within an hour increases your chances of success by 7x.35-50% of sales go to the first-responding vendor.Improve your team's email response time by 42.5% With EmailAnalytics This will not delete any previous messages from their inbox. It’s also worth noting that people can be selectively removed from the conversation if it begins getting out of hand. In all cases, a direct Reply will only go to the person who drafted the message-regardless of whether they started as the sender, a direct recipient, or in the CC line. CC’d people often end up in the middle of extended email threads, whether that was the intention or not. CC’d people will have the option to Reply or Reply All, like a direct recipient. This can be both an advantage and a disadvantage.Īdditionally, whenever anyone chooses to Reply All, all people in the To field and CC field will receive a copy of the new message. When you CC a person, or several people, all those addresses and names will be visible to all other people included on the email (in the To field, CC field, and BCC field). There are a few more things to note about the mechanics of CCing someone. It’s a way to copy someone without advertising the fact that you’re copying them. ![]() Note that there’s also an option for “BCC,” or “blind carbon copy.” We dig deeper into BCCs in this guide to BCC in email for now, understand that this feature works much like the CC feature, but the recipients will not be visible to anyone else on the email (including other BCC recipients). You can add up to 100 CC recipients in Gmail. Click it to open a new line for CC recipients. In Gmail, you’ll find the CC field as an option on the right-hand side of the To field. If you include the email address of another individual in the CC line, that person will receive a copy of the email you send to the people in the “To” field. “CC” stands for “carbon copy,” and functionally represents a copy of an email sent to another addressee.
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